Fax to email is an alternative to the traditional fax solution, allowing you to receive faxes electronically direct to your email inbox. When a fax is sent to your IT4GP Fax hosted fax number, faxes will be converted and then sent to your email as either PDF or TIFF attachment. Have peace of mind knowing all faxes will be delivered directly to your email inbox and never miss a fax again.
IT4GP Fax also supports email to fax. A convenient feature available to send faxes directly to your email inbox to any fax number. An easy-to-use and reliable way to send from anywhere you have access to email.
IT4GP Fax offers the ability to transfer/ port your existing fax number to IT4GP Fax under certain IT4GP Fax plans. You will need to check with your existing service provider if your fax number is portable. View more details on fax number porting, including pricing.
By default, IT4GP Fax securely stores the page content of each fax received for the last ninety (90) days. There is an optional feature called “Delete Data”, otherwise known as “Auto Delete”. When activated on each individual fax number plan, IT4GP Fax will delete the page content of all faxes received immediately after they have attempted to be emailed or FTP pushed.
To access this setting:
Log in to your IT4GP Fax secure web portal
Go to the left main menu (Dashboard)
Select “Receive Fax Service”, then select “Manage Fax Numbers”
Select the number you wish to modify from the “Choose a number” drop-down menu.
Under “Delete Data”, tick the option “I acknowledge that receive fax content will be deleted by enabling this setting”.
Click “Save Changes”.
Please note: If you enable this setting the received faxes will be deleted and are non-recoverable. If for any reason your receive system (email, FTP push, web push, etc) is not available and does not receive the fax we will not be able to recover the fax content.
All IT4GP Fax Receive Fax Number services are configured under various “Receive Plans” or “Bundle Plans”, with included quantities of inbound fax pages per month.
There is no limit to the number of incoming fax pages an active receive service can receive
Any additional fax pages received more than the included monthly quota are charged at a per additional fax page rate, see pricing.
We recommend ongoing monitoring of your fax receive usage per fax number/plan. You can easily monitor usage by either:
Reviewing your invoices or
Reviewing your fax receive reporting.
If you are regularly receiving and/or sending more than your included plan, you may wish to consider switching plans to provide better value and/or flexibility. View Receive Plans, Bundle Plans or Send Pricing for further comparison. Or contact us for assistance in reviewing.
Please note: We apply a plan change fee per number per change. View our full terms for all details receive quotas, plan changes and downgrading/upgrading plans.
The team at IT Delivery including all of our Healthcare brands IT4GP, IT4Dental, IT4Specialist and IT4Allied provide first-class, specialist, dependable healthcare IT support in Australia. We work to ensure the reliability and robustness of your clinic's IT environment, we will always prioritise your clinic's uptime and your patient confidence.