From mainstream GP to Specialist knee surgeons we all needed a solution to help us function, and along came the NBN, with the roadmap laid out and the few bumps on the way, IT Delivery had to be ahead of the game, offering a partner portal style approach, automatic switch between the fixed and the wireless and just about everything in between
Now with around half of our fully managed sites under our NBN partnership management, we can make sure you are online 100% of the time, keeping your waiting patients list down to a minimum.
Taking communications away from our Healthcare business seemed in the the early days like a bit of a disaster, A small fee to take over the troubles on endless hold music, switched from department to department, constantly promised updates, resolve times and everything inbetween.
But then came along a telco who not only provided game changing service levels, progressive account management and even somedays cookies in the post! Moretelcom landed in our line of 3rd party service options.
And were grlad they did.
So when it comes to looking at your options with NBN, have a chat to us about Moretelcom, with prices ranging for “Business Grade NBN” from $99 and uptimes that simply meet the mark when when it comes to 99.9% uptime.
We have all been there, and in the healthcare world we all know when the lights go out (NBN) so does the business, with an alsmost traffic jam of frustration, from GP’s not being able to access test results, to specilists dental not being able to update recent file scans, and then you have a pletherer of staff all unable to do their job all on your shoulders.
In 2017 we was given a golden tourch, an almost light into the world of NBN, “The Moretelcom Partner Portal” with instant access into line issues, updates almost every hour, the days were finally gone of sitting on hold and hoping you get someone in Australia who can gove you an honest idea of timelines.
In every instance we aim to be ahead of the game and update you as it happens, but in the rare occassion you need to let us know, we will have the answe ron the first call, with your account status straight infront of us.
