Have you outgrown your current environment?

A little like the brakes on a car, IT environment reviews can give you an idea of how safe and efficient your healthcare IT systems are, we sometimes say it in our sleep as we live and breathe healthcare industry………Don’t leave it till it’s too late, as a business we are constantly faced with the frustration of systems that have crashed, GP’s who have moved on, patients who have been left waiting, but if you’re reading this, you  probably already know.

With a dedicated team of site engineers are who specifically deployed to assess sites across Victoria, a team who are almost a juggernaut of technical knowledge, from clinics who are 50 years old down to “The doors opened a few weeks ago and we are lost”

Ultimately we are a business that manages around 100 sites, our goal in every site environment review is to give you not only advice but options, we find with transparency and honesty most sites lead to a relationship on some IT level.

“But that is your choice, and in your time frame” It costs nothing to find out.

I want to know.

Our dedicated team who specialise in site assessments are equipped and trained to quickly and invasively assess your medical facility, to provide reporting which is vital for you to gain a better understanding of firstly, where are you at? and secondly where you could or in some cases should be, we will then provide you with a no cost and zero obligation of our findings, along with advice on how to improve, upgrade or replace systems that are having a detrimental effect on your healthcare facility.

Why Us? Why ITD And Our Health IT Brands

With over 25 years combined experience solely in healthcare IT support in Melbourne, IT Delivery knows what it takes to get your healthcare business’ “IT” back on track. Our detailed Business Healthcare IT Audits are completed in 3 simple steps:

  Step 1: Initial Discovery, let’s meet

Our BDM along with a trained technician will visit you for a face to face consultation, at this point we can drill down on the healthcare IT challenges, find out what the perfect day would look like when it comes down to your technology, Our technicians look at over 50 sites per year so don’t worry about getting technical, our technicians can give you a basic breakdown and simple to read report whilst on site of what’s working and what is not or could be improved, at this stage we ask for ZERO commitment to use our products or services.

  Step 2: Full Audit

Once we have the outline information, we will get our tech team to analyse the setup, software and associated programs, look at the entire IT infrastructure and assess issues and ongoing problems, our testing will include but is not limited to…

  • Current network configuration and internet performance
  • Improvement of communications for staff and customers
  • Data security and potential security threats
  • Gaps in existing hardware used and configurations
  • Flexibility or mobility needed of employees
Throughout our IT review, we only look at what your healthcare business actually needs to perform well. We make sure our recommended solutions are beneficial to you, and fit in with your business strategy and budget, we are not just about quick wins, a long term strategic partnership is our tipple of choice! And again we ask for ZERO commitment to use our product or services.

  Step 3: IT Strategy Consultation

Our final step is to present our IT Audit to you through an IT Strategy Consultation. We provide you with a deep insight into what can improve the performance of your business IT environment, and where this can benefit your operations, employees and customer experience.

Our business healthcare IT strategy provides your business with a roadmap to innovate your business and keep it running smoothly across the organisation. We share any areas of risks and vulnerabilities of your IT existing setup and discuss any feedback or concerns you may have to ensure we stay aligned with your business values and any governing bodie’s requirements.

At the end of our consultation, you will have a clear roadmap on how to align technology opportunities with your healthcare business strategy. Once you’re ready to implement, you’ll have all the knowledge you need to make the changes, or our team can assist in getting you up and running fast through our comprehensive Managed IT Services.

At this point, we would have proven we are the right Healthcare IT company for you, and we hope to move forward as partners in supporting you and your growth.

What areas will we check?

Security

Security

With more and more daily attacks on clinics Security is priority

Firewall

Firewall

Keeping the nasties out and keeping your patient data in

Backup & Recovery

Backup & Recovery

Let’s make sure if the worst happens, you can recover

Server

Server

Being the heartbeat of your healthcare facility we need to make sure it beats

Networks

Networks

Let’s check the spiderwebs that are holding it all together is deployed correctly

Accreditation

Accreditation

Another area where we can prevent a accreditation failure

Hardware

Hardware

Hardware without the right updates or config can almost be the fuse to a disaster

Software

Software

Let’s make sure you are using the right stuff, with the right version number

People

People

They are the key to your business, let’s see what their day to day struggles look like

It felt almost like a standard day, practice staff constantly complaining about slow systems, poor quality phone and internet, we even lost a GP!
After a quick call to IT4GP we arranged a site inspection, with haste I expected to spend 1000$ fixing these issues, replacing expensive hardware.
Within half an hour Andrew an IT4GP technician assured me, our systems just needed configuration specific to our practice software, and our modem was “End of life” and needed replacing.
Possibly the best call we ever made! with minimal investment our clinic now operates like new, needless to say “The staff & patients are happier”

Jess – Epic Health 

Let’s get the ball rolling