Australia’s Number 1 Healthcare

IT Company

Australia’s leading healthcare IT company, bringing decades of experience to 100s of clinics throughout Australia, make the change today to a better IT solution.

Get a Quote
Get Support
5-stars

Rated 5/5 by  Medical Professionals

Australia’s Number 1 Healthcare

IT Company

Australia’s leading healthcare IT company, bringing decades of experience to 100s of clinics throughout Australia, make the change today
to a better IT solution.

Get a Quote
Get Support
5-stars

Rated 5/5 by Medical Professionals

Industry Leading Solutions for

Medical Clinics

With experience ground up IT4GP work with over 100 medical facilities across Australia, for the day to glitches to full onsite & remote support, with access from any desk within any of our Australian offices.

Dental Clinics

Working with some of the most respected independent and group dentists, IT4Dental have experience in some of the industry’s leading dental imaging packages.

Allied & Specialist

Whether you are treating the illness or aiding the cure IT4Allied & IT4Specilists have an integrated solution to support you in a fixed of multi site setup, with the regular support you can expect in house IT department.

Our numbers speak volumes

Over 0
Fully Managed medical staff
0%
Customer satisfaction over the last 6 months
Nearly 0
Tickets handled per year.

We know your industry

At IT4GP, we provide first-class, specialist, dependable Medical IT support in Australia. We work to ensure the reliability and robustness of your Clinics IT environment. And we will always prioritise your clinics uptime, and your team.

Our experienced and expert team provide outstanding Medical IT support across Australia. We cover all aspects of Medical IT and data security, IT strategy, consultancy, maintenance, service desk & field-based support, backup and recovery, along with strategic partnerships with some of Australia’s largest suppliers of medical IT equipment.

As experts in Medical IT support and consultancy, we deliver best-in-class service. In fact, we are widely acclaimed by our clients. And we dedicate ourselves to being one of the most knowledgeable, responsive, and forward-thinking managed providers of Medical IT Support in Australia.

When you enlist our services, we spend time getting to know your Clinic. As well as its processes, people, and values. As a result, we are best positioned to support you, your clinic and ultimately your patient goals.

Our approach to working with clients is a partnership, and we will work as a key part of your workforce. As a result, we can help your clinic achieve its goals, quickly and efficiently.

At the core of everything we do is a drive to facilitate success for your clinic. Because of this, we go the extra mile to support you and your team.In fact, we have some amazing success stories of small and multisite medical operations. Their success demonstrates how important an aligned and engaged IT4GP Support company can be.

Ask us how

How we provide support

Our clients are all completely different. We give them support depending on their needs. Much of what we do can be performed remotely which means it can usually get done quicker. We are always available to talk directly on the phone and do try and visit our clients as much as is practical. We are and always have been a very people based company.

Remote Support

Remote support is amazingly effective and we now believe that we can solve 99% of PC problems remotely. An engineer will simply access our agent on the assigned PC or server and resolve the issues while you sit back and have a coffee.

  • Instant response
  • Minimise down time
  • Cost & time effective

Phone Support

Traditional tech support are still very popular with many of our clients. Call at any time and speak to your engineer. There will be an engineer assigned to you and any assigned tickets to your issue, You won’t have to explain the problem repeatedly to different people.

  • 1300 calls (Never pay to chat)
  • Get to know your technicians
  • Expert knowledge at all times

On-site Support

With a team of field based technicians we are happy to make on-site visits to our clients. Although most problems can now be solved remotely, there are some for which a visit is the most appropriate. It also helps us keep our client relationships on a personal level!

  • Swift response from mobile technicians
  • Hardware health check
  • On-site training if required

100s of managed healthcare professionals would recommend our services

As a growing network of clinical practices our focus on growth and recruitment leaving us little time to devote to maintaining and managing the IT aspect of our network.
IT4GP stood in around 6 years ago and have continued to grow with our group of practices, they have some of the best reporting tools and some of the fastest response time of any company we deal with, we know we are in the hands of true medical IT professionals when it comes to landing a new site.
IT4GP simply go the extra mile, when we started the vaccination roll out in March 2021 we required an almost instant IT set up specific to the COVID-19 requirements, the technicians worked day and night to make sure we was ready to hit the ground running, and our patients will forever “Unknowingly” be grateful these guys made it happen.

         – Jessica Ridgeway
      

As a growing network of clinical practices our focus on growth and recruitment leaving us little time to devote to maintaining and managing the IT aspect of our network.

IT4GP stood in around 6 years ago and have continued to grow with our group of practices, they have some of the best reporting tools and some of the fastest response time of any company we deal with, we know we are in the hands of true medical IT professionals when it comes to landing a
new site.

IT4GP simply go the extra mile, when we started the vaccination roll out in March 2021 we required an almost instant IT set up specific to the COVID-19 requirements, the technicians worked day and night to make sure we was ready to hit the ground running, and our patients will forever
“Unknowingly” be grateful these guys made it happen.

         – Jessica Ridgeway
      

GET QUOTE

Give one of our trained technicians a call to see how we can help you streamline your IT. alternatively complete our inquiry and one of the team will get straight back to you.

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