Your decision to open a new healthcare establishment calls for one of the industries most proficient healthcare IT companies.

From a brand new GP practice to a futuristic dental facility or a specialist healthcare service the goal is to exceed our partners’ expectations. 

Designing a very modern, sleek, professional, and patient-oriented practice is the type of project that we excel at. Our experience in the medical, dental and specialist field, specifically in designing and implementing technology in practices, grants us the confidence and familiarity that we are Victoria’s best choice when it comes to IT design, development and deployment.

Design

  • Expert Medical & Dental technology and software reviews.
  • Advice & expertise in technology layout.
  • Vendor Comparison, review, and recommendation.
  • Hardware options not just our choice.
  • Detailed collaboration with your contractor to design your dream practice.

Build

  • Experienced Medical & Dental-seasoned Project Management.
  • Equipment sourcing, ordering, and installation
  • Modern, Sleek, and Clean technology implementation.
  • Vendor liaising
  • Medical & Dental application implementation
  • Guaranteed clean cabling and mounting.

Support

  • World-Class 24/7 technology monitoring, support, and security.
  • Advanced Soft & Hard Cybersecurity.
  • True Business Disaster & Recovery (Advanced Backups).
  • HIPPA Technology Compliance.
  • Let us care for your practice’s technology, so you can focus on your patients.

We will work with you from the very beginning phases of your medical or dental start-up to make sure your IT needs are met. We begin by helping consult on what you might need for your start-up regarding technology, and we will provide advice based on what we have learned from our vast experience of start-up practices. Our project team is one of the best in Australia. We will work with your contractors to make sure everything goes smoothly regarding the build-out and making sure all IT components are considered.

Your IT WILL be fully Functional and ready to treat patients from day 1

Combined with a dedicated Technical Account Manager and your Customer Account Manager, you’ll always have two experts a phone call or email away to answer any questions during the build process, we are also happy to be onsite for when you need that extra assurance. Our in-depth knowledge and years of experience, plus our specialization in medical & dental practices ensure that we have a solution for all your needs.

You envision it, we build it.

Let’s plan this journey together…………

With all great ideas comes great planning, with any new business it should be treated as if it’s just that, take time to research your desired areas(s) demographics, and look at what sets you aside from the local healthcare establishments, look at an area as if you was moving there for the first time, how would you look for a new GP, Dentist etc.
Even though we are a healthcare tech company, geese we love a whiteboard when it comes to planning, get the spider work underway, the foundation on which to build, at this stage IT Delivery can step in and get the ball rolling, with things like.
Getting a plan in place, looking at the desired outcome and the realistic outcome.
Set up which stages you should be at and at what point, with anything challenging yourself, but be prepared for setbacks.
Set a 1 week, 1 month, 6 month plan of attack, this will give you a realistic timeline to work to, with a decade of experience we can advise on experiences of what timelines work.
Look at planning when it comes to licensing, a healthcare business is not an out of the box product, but you know this!
Talk (And a lot) ask all the necessary advisors of your chosen healthcare industry, they are set up for this type of business, never ever be afraid of asking questions, as a business we love questions

Let’s look at the future “It’s going to be a bright one”

After just over a decade across the healthcare industry try to encourage new healthcare businesses to not only think about today, think about next week, next month and even as far as the next decade, the change in our technology surrounding is never going to stop, it’s going to have the odd speedbump, but always improve, look at getting set up for the next 5 years, and do it now.
With ever-changing environments look at the business today as if you had your desired level of clients, whether 5000 or 500.000 or even 1 million look at the systems and technology which will support that, always assume you will reach your goal and think that way, everything from the colour of the walls  down to which logo you have can change, but think about how in the early days you can minimise costs of changing all of this in the short term, and yes be prepared to upgrade, overhaul your entire IT environment in 5-7 years, but look at what brands and systems are going to make sure you and your healthcare business make it that far, we live in a world of “Buy cheap, Buy Twice” when looking at our historical data clinics who chose the least sustainable infrastructure ultimately paid for the most sustainable one, they just went through years of slow systems, data issues, and ultimately lost revenue.
With a team who live and breath nothing else but healthcare, we will advise you on years of experience, dealing with what would work best as you roll out into the scary world of healthcare, it’s never a case of “Our way or no way” but like any IT business our reputation is wholly based on solid advice and deployments, we would rather not risk this on cheap unsuitable deployments.

How much will it cost?

This is a question raised almost weekly as we see the Australian healthcare industry explode, Let’s not lose sleep! Even in the early days and with basic outlines our consultancy arm IT Delivery can give you a clear indication of what you will need to spend to get the wheels turning, and also like IT there are many options when it comes to funding this adventure, with access to a number of finance and commercial loan advisors we can either help you spend your budget wisely, or give you options on who can assist.
We only work with long term licenced credit agencies and banks that carry an Australian credit licence, but your first point of call should be finance options with which you already have an ongoing relationship.
The old adage ‘you get what you pay for’ is certainly true in healthcare IT & Development. Although some quotes may look cheaper upfront, it’s critical to understand what is included in that price and what is not. The most common mistake people make is signing up for a cheap price and then getting stung with variations for items they thought were included, or hardware that simply doesn’t do the job backed up with either poor or no support.

Australian Medical Laws are some of the strictest globally, let’s get this right!

With a huge development across the Australian plains over the past 2 decades, the compliance rules are not up for negotiation, while time-consuming this is an area you need to be wholly committed to, it’s not about just the clinic and their role, it’s about ensuring you have the correct compliance levels in place to also protect your healthcare business.
Get a solid list of what is required.
  • Can the building you intend to start in be used as a healthcare site?.
  • Do you or have you applied for your Medicare and you have a Medicare provider number?
  • Are you registered with the ATO and do you have an ABN?
  • Will your healthcare business pass accreditation of your chosen healthcare field?
What insurances have you considered, do you have a full list of what is required and what is advised, from accident to indemnity, with advice from our consultancy arm we can assist you and your new venture in what you really need.

Location, Location, Location

Looking at the location can be as important as having the right staff, all too often this is overlooked, and the best location can sometimes seem what’s close to the current clinic, or in some cases what is close to home!
A good location for your clinic can take your medical practice to new heights, while an average location could keep you frustrated by lack of exposure which could be detrimental. Given the importance location plays, it is critical to consider the following factors before finalising your clinic’s place.
We compiled the most desirable criteria for a good clinic location to feature. And whilst not all elements may be achievable in unison, each should be measured in comparison to your choice before arriving at a decision.

When making the decision to break away from a clinic I had served for several years working with and supporting my patients and growing with the staff, it was a difficult decision, but one that I knew I could sustain with the right advice.
When I engaged IT4GP and their consulting team I felt they actually had me and my new ventures best interests at heart, with a plethora of options and budgets, IT4GP really gave me the choice to choose, with honest and solid advice based on actual experiences in soley the healthcare arena, from start to deployment consulting me on my business journey.

         – Dr Dan Jeyaseelan
      

When making the decision to break away from a clinic I had served for several years working with and supporting my patients and growing with the staff, it was a difficult decision, but one that I knew I could sustain with the right advice.
When I engaged IT4GP and their consulting team I felt they actually had me and my new ventures best interests at heart, with a plethora of options and budgets, IT4GP really gave me the choice to choose, with honest and solid advice based on actual experiences in soley the healthcare arena, from start to deployment consulting me on my business journey.

         – Dr Dan Jeyaseelan