Our dental IT specialists have an arsenal of dental tech

With clarity and focus, 99% of issues are fixed on first communication.

Our Dental IT techs are trained specifically for specialist software and hardware conflicts, over the years and now with the abundance of supported dental practices, we’ve quickly established that dental IT is poles apart from medical or specialist needs, so the best way to attack was to train, we now have an arsenal of trained Dental IT techs at your disposal.

But first things first, what do “You” our client need, what is a bucket list and what is required to run a bustling everyday dental care facility, let’s grab a coffee, let’s find out which elements are working, which are getting by and which we need to customise a solution for.

From fully integrable high-end imaging software deployments to cloud-based backups, IT4Dental have a battlefield tested solution to suit your new, existing and growing practice, from there we can be as hands on or off as you require, from fully managed to Ad-Hock options IT4Dental will become part of your story.

Driving Dental IT Further

We do what we do best with “you”, after an initial consultation where we can fully understand you and your needs as a dental business, we can then start to develop solutions to meet those needs, with both transparency and clarity, we can then put your approved and our tried and tested Dental IT solutions in place.

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Dental Facilities Managed
Working on long term partnerships as you grow
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Of staff rely on our IT services
We live and breath the dental world.
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Dental Projects
With 100% On-time deployment to date.

IT4Dental is an Industry Leading Dental IT Services in Australia.

We understand that when your Clinic IT systems fail, your dental practice is unable to function. As part of IT4Dental support, we will quickly, efficiently and effectively have your systems running, and fast!

With a proactive approach, IT4Dental and our specialised software allow us to effectively be ahead of the problem, keeping you and your dental practice staff doing what you do best, from NBN alerts to pre-scheduled practice management software updates, our world of automation has us ahead of the competition.

Our resolution speed is achieved via remote desktop support and phone support and for all urgent cases that are business-critical, and if required we have a team of expert engineers out on the road, so we can be onsite offering expert technical advice and repairs.

In 2020 we faced 1000s of raised tickets, phones calls from our managed clinics, ironically 80% of required onsite visits which couldn’t be fixed remotely were down to printer jams

IT Support for GP

0M +
Dental Hardware supplied in 2020 From upgrades to updates, with our buying power you are guaranteed the right hardware and the right values.

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Patient files backed up daily
Across our managed network our clinics rely on us to make sure their data is both secure and offsite should the worst happen.

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Self-investment in security and trainingAs a business with such an important role in managing dental data. IT Delivery continues to invest in onsite and offsite technology to make sure you and your clinic are safe.

Products and services specific to Dental Practices.

Our team is armed with products and services which are specifically designed for the dental aspect of healthcare, dealing with a company like IT4Dental we are not just about clearing the shelves, we are about finding the solution for you and your practice.

With every dental platform supported……………..

Dental software has become a staple of the dental industry in recent years. From emergency to cosmetic dentistry along with practice management software to dental billing and patient scheduling, there are a wide variety of options as well as tools and features when it comes to dental software. These dental features offer several benefits to help with dental organizations from small specialty dentists to larger multi-chain systems.
With the increasing popularity of dental software, dental facilities have noticed an increase in their overall revenue and daily traffic.
From simple booking systems to text reminders, email and fax software all the way along to some of the most critical in system security software, IT Delivery and all of its healthcare brands have day-to-day experience in deployment and management systems.
Talk to us today about software options, our team of software wizards always have a solution.

IT4Dental Dental Software Specialists

24 / 7 Clinic IT Support

Expert Dental IT Help when you need it!

Fixed Monthly Fee

No need to worry about hidden fees and expenses

Specialist Dental Support

Proactive Maintenance to ensure that your dental clinical is up 100% of the time.

How we support your dental IT

Our clients are all completely different something we really understand, how we give them support is always depending on their needs. Much of what we do can be performed remotely which means it can usually be done quicker by our experienced in-house technicians. We are always available to talk directly on the phone and happy to chat, we also have a team of road tech champions for those difficult challenges.

“80% of dental site visits in 2020 were due to database over expansion, of all the complex issues you face, it never seemed the one you would assume”.

Remote Support

Remote support is amazingly effective and we now believe that we can solve 99% of PC problems remotely. An engineer will simply access our agent on the assigned PC or server and resolve the issues while you sit back and have a coffee.

  • Instant response
  • Minimise downtime
  • Cost & time effective

Phone Support

Traditional tech support is still very popular with many of our clients. Call at any time and speak to your engineer. There will be an engineer assigned to you and any assigned tickets to your issue, you won’t have to explain the problem repeatedly to different people.

  • 1300 calls (Never pay to chat)
  • Get to know your technicians
  • Expert knowledge at all times

Onsite Support

With a team of field-based technicians, we are happy to make onsite visits to our clients. Although most problems can now be solved remotely, there are some for which a visit is the most appropriate. It also helps us keep our client relationships on a personal level!

  • Swift response from mobile technicians
  • Hardware health check
  • On-site training if required

When engaging with IT4Dental we were in a growth period within our local community, with 4 full time dental technicians we were constantly met with slow and dated technology, with our current IT constantly placing patches over IT systems which were 10 years old.

We engaged IT4Dental who gave us the cold hard reality, our IT systems were the life of our business, with constant delays and downtime, IT4Dental provided us with a solution that would give us a “Return on Investment” in under 12 months.

As an ongoing managed clinic IT4Dental have proven their worth in the knowledge they have of the dental world and some of the complex software and hardware we use, we would have no issues recommending them if you are a new or existing dental practice.

         – Asad Aijaz  – Smileworks Dental 
      

When engaging with IT4Dental we were in a growth period within our local community, with 4 full time dental technicians we were constantly met with slow and dated technology, with our current IT constantly placing patches over IT systems which were 10 years old.

We engaged IT4Dental who gave us the cold hard reality, our IT systems were the life of our business, with constant delays and downtime, IT4Dental provided us with a solution that would give us a “Return on Investment” in under 12 months.

As an ongoing managed clinic IT4Dental have proven their worth in the knowledge they have of the dental world and some of the complex software and hardware we use, we would have no issues recommending them if you are a new or existing dental practice.

         – Asad Aijaz  – Smileworks Dental