I Specialize In Tutoring
Three Core Demographics
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Course List
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100s of managed healthcare professionals would recommend our services
How we provide support
Our clients are all completely different. We give them support depending on their needs. Much of what we do can be performed remotely which means it can usually get done quicker. We are always available to talk directly on the phone and do try and visit our clients as much as is practical. We are and always have been a very people based company.
Remote Support
Remote support is amazingly effective and we now believe that we can solve 99% of PC problems remotely. An engineer will simply access our agent on the assigned PC or server and resolve the issues while you sit back and have a coffee.
- Instant response
- Minimise down time
- Cost & time effective
Phone Support
Traditional tech support are still very popular with many of our clients. Call at any time and speak to your engineer. There will be an engineer assigned to you and any assigned tickets to your issue, You won’t have to explain the problem repeatedly to different people.
- 1300 calls (Never pay to chat)
- Get to know your technicians
- Expert knowledge at all times
On-site Support
With a team of field based technicians we are happy to make on-site visits to our clients. Although most problems can now be solved remotely, there are some for which a visit is the most appropriate. It also helps us keep our client relationships on a personal level!
- Swift response from mobile technicians
- Hardware health check
- On-site training if required