Our Allied specialists understand the way you work isn’t an out of the box product.

With multiple options when it comes to Allied Health and the way we can support you and your IT and technology requirements.

The allied health workforce is growing rapidly as demand grows across the aged care, mental health, disability and health sectors.

Allied health professionals provide a broad range of diagnostic, technical, therapeutic and direct health services to improve the health and wellbeing of the consumers they support, the technology requirements of these services require some of the industries most flexible and adaptable support known to IT Delivery and its IT4Allied brand.

With a selection of our best techs who assist a growing number of Allied health professionals, with all of their day-to-day requirements, from booking tools to remote multi-site backups, we have a solution that’s been tried and tested.

Committed to Allied support and development.

Flying solo? or with a team of Allied health specialists, IT4Allied has developed a range of tools and services to allow you to continue to provide support and assistance to a growing number of Australians who rely on Allied health every day, with a dedicated section of our tech team you will get the right advice, the first time.

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Allied professionals managed.If it’s in the Allied field we have a long term IT solution.
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We recognise
All 21+ areas recognised by AHPA are covered by our support
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Of hours invested Invested in customising generic healthcare IT solutions to suit the Allied field.

IT4Allied Defining Allied health IT support across Australia

IT4Allied understands the diversity of the allied industry, with days committed to assessing patients, providing treatment with the ultimate goal of reducing the need for medical interventions, we also understand the modern “off the shelf” solution does not really fit the mould when it comes to the multitude of professions covered under the allied banner, with daily support, with a list of solutions, from remote access to multi-site backups, across a list of different healthcare platforms IT4Allied have solutions, ones you may not even know exist.

Allied health professionals work with people to identify and assess issues and provide treatment and to support the acquisition of skills, recovery and reablement. In many cases, allied health interventions can reduce or remove the need for medical interventions. The allied health sector is extremely diverse with significant variation across and within professions. Please use the link below to find out more about the work of individual allied health professions.

In 2020, we faced 100s of raised tickets, phone calls from our Allied health professionals, 73% of calls were due to internet access issues from their remote site, 100% were fixed whilst on the phone. (We won’t mention the forgotten password calls #100s)

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Medical Hardware supplied in 2020
From upgrades to updates, with our buying power you are guaranteed the right hardware and the right values.

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Patient files backed up daily
Across our managed network our clinics rely on us to make sure their data is both secure and offsite should the worst happen.

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Self-investment in securityAs a business with such an important role in managing clinical data. IT Delivery continues to invest in onsite and offsite technology to make sure you and your clinic are safe.

Products and services specific to Allied Health.

Our team is armed with products and services which are specifically designed for the Allied aspect of healthcare, dealing with a company like IT4Allied we are not just about clearing the shelves, we are about finding the solution for you and your Allied profession.

With every Allied platform supported……………

Allied Health software has become a staple of the healthcare industry in recent years. From Audiology to Arts therapy along with Allied management software to medical billing and patient scheduling, there are a wide variety of options as well as tools and features when it comes to Allied software. These Allied features offer several benefits to help with Allied healthcare organizations from small specialty clinics to larger hospital systems.
With the increasing popularity of Allied software, healthcare facilities have noticed an increase in their overall revenue and daily traffic.
From simple booking systems to text reminders, email and fax software all the way along to some of the most critical in system security software, IT4Allied and all of its healthcare brands have day-to-day experience in deployment and management systems.
Talk to us today about software options, our team of software wizards always have a solution.

Allied Medical Support

How we support your Allied IT

Our clients are all completely different something we really understand, how we give them support is always depending on their needs. Much of what we do can be performed remotely which means our experienced in-house technicians can usually do it quicker. We are always available to talk directly on the phone and happy to chat, we also have a team of road tech champions for those difficult challenges.

“91% of site visits in 2020 were due to printer jams, of all the complex issues you face, it never seemed the one you would assume”.

Remote Support

Remote support is amazingly effective and we now believe that we can solve 99% of PC problems remotely. An engineer will simply access our agent on the assigned PC or server and resolve the issues while you sit back and have a coffee.

  • Instant response
  • Minimise downtime
  • Cost & time effective

Phone Support

Traditional tech support is still very popular with many of our clients. Call at any time and speak to your engineer. There will be an engineer assigned to you and any assigned tickets to your issue, you won’t have to explain the problem repeatedly to different people.

  • 1300 calls (Never pay to chat)
  • Get to know your technicians
  • Expert knowledge at all times

Onsite Support

With a team of field-based technicians, we are happy to make onsite visits to our clients. Although most problems can now be solved remotely, there are some for which a visit is the most appropriate. It also helps us keep our client relationships on a personal level!

  • Swift response from mobile technicians
  • Hardware health check
  • On-site training if required

The allied health workforce is growing rapidly as demand grows across the aged care, mental health, disability and health sectors. Allied health professionals provide a broad range of diagnostic, technical, therapeutic and direct health services to improve the health and wellbeing of the consumers they support, the technology requirements of these services require some of the industries most flexible and adaptable support known to IT Delivery and its IT4Allied brand.  

With our business growing and patient numbers almost doubling, we needed a solution which we struggled to find with any generic IT company.

Around 4 years ago we approached IT4Allied with some specific requirements, from helping us with telco issues to the day to day maintenance of our patient database, with results being delivered via a variety of means, from fax to email, even via the post, IT4Allied offered a solution which enabled us to amalgamate all of these into our Allied practice software.

The team at IT4Allied are a friendly bunch, creating solutions which had never been explored, we now rely on IT4Allied to support us on this journey across the Neurology & Psychiatry landscape.

         Dr Neil Shuey – Melbourne Neurology and Psychiatry
      

With our business growing and patient numbers almost doubling, we needed a solution which we struggled to find with any generic IT company.

Around 4 years ago we approached IT4Allied with some specific requirements, from helping us with telco issues to the day to day maintenance of our patient database, with results being delivered via a variety of means, from fax to email, even via the post, IT4Allied offered a solution which enabled us to amalgamate all of these into our Allied practice software.

The team at IT4Allied are a friendly bunch, creating solutions which had never been explored, we now rely on IT4Allied to support us on this journey across the Neurology & Psychiatry landscape.

         Dr Neil Shuey – Melbourne Neurology and Psychiatry